Contact Us

Our Details & Opening Times

Carillon Dental Care

44 Baxter Gate, Loughborough, LE11 1TQ

Monday: 9:00am – 5:00pm
Tuesday: 9:00am – 5:00pm
Wednesday: 9:00am – 6:00pm
Thursday: 9:00am -5:00pm
Friday: 9:00am – 5:00pm

Find Us & Parking

Struggling to find us? Here is a map of our exact location to make it easy for you to find us wherever you are.

Opposite the practice, there is now ‘Baxter Gate Car Park’ which takes coins to pay & display or you can pay via the RingGo app.

Contact Us

Got a question? We’d love to hear from you. Send us a message and we’ll respond as soon as possible.

    Emergency dental care

    In the event of a dental emergency, please call us immediately on 01509 219 699 so that we can arrange an appointment as quickly and conveniently as possible for you. If your call is outside of our normal office hours, a recorded message will explain what to do. Please make sure you have a pen and paper ready.

    Disability Access

    There is disability access throughout the ground floor including a disabled toilet. If you need a ground floor surgery, please tell us when booking the appointment.

    Feedback & complaints

    We aim to make your treatment as pleasant as possible every time you visit us. However, if you feel you have not been treated as you would have liked, or are dissatisfied with any aspect of our practice, we want to know. It is only through hearing from you that we can help and improve our service.

    Please mention your concerns in the first instance to your dentist. Carillon Dental Care operates an in-house complaints procedure that adheres to nationally agreed criteria. We aim to respond to verbal complaints within 24 hours and written ones within three working days.

    If you are an NHS patient and you are still not happy, please contact NHS England at PO Box 6738, Redditch, B97 9PT, by phone on 0300 311 2233 or by email at with: ‘For the attention of the complaints team’ in the subject line.

    Private patients can contact The Dental Complaints organisation. Their website can be found at and here you will find an online form to fill in. Alternatively, they can be contacted by phone on 08456 120 540.